Frequently Asked
Questions
Discover answers to common questions about our gaming platform, services, and support
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Getting Started
3 questions in this category
Creating an account is simple! Click the "Register" button in the top right corner, fill in your details, verify your email, and you're ready to start gaming.
Yes, creating an account is completely free. You can access many games and features without any cost.
We only require basic information like your name, email address, and date of birth to create your account and ensure age-appropriate content.
Games & Gaming
4 questions in this category
We offer a wide variety of games including action, adventure, puzzle, strategy, sports, and casual games from top developers worldwide.
Yes! We have a large selection of free-to-play games. You can also try premium games with our free trial periods.
Some games support offline play, but most of our games require an internet connection for the best experience and to save your progress.
We add new games regularly, typically several times per week. Follow our news section to stay updated on the latest releases.
Account & Billing
4 questions in this category
We accept all major credit cards, UPI, net banking, digital wallets, and other popular payment methods in India.
Absolutely! We use industry-standard encryption and security measures to protect your payment information.
Yes, we offer refunds within 14 days of purchase for most games, subject to our refund policy terms.
You can update your payment information in your account settings under the "Billing" section.
Technical Support
4 questions in this category
System requirements vary by game. Check individual game pages for specific requirements. Most games work on modern devices with standard specifications.
Try closing other applications, check your internet connection, and ensure your device meets the game's minimum requirements.
Contact our technical support team through the contact form or email [email protected]. We're available 24/7 to help.
Yes! Your account and game progress sync across all your devices when you're logged in.
Safety & Security
4 questions in this category
We follow strict data protection protocols and comply with all relevant privacy laws. Your information is encrypted and never shared with third parties without consent.
Yes, we have robust parental controls and age-appropriate content filtering. Parents can set restrictions and monitor their children's gaming activity.
Report it immediately using our reporting system. We take all reports seriously and investigate promptly.
Use the report button on their profile or contact our support team. We have a zero-tolerance policy for harassment and inappropriate behavior.
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