Frequently Asked Questions
Find answers to common questions about our platform
Account & Registration
How do I create an account?
To create an account, click on the "Register" button in the top right corner. Fill in your details, including email and password. After registration, you'll need to verify your email address to activate your account.
What are the age requirements?
You must be at least 18 years old to create an account and use our platform. We may require age verification documents to ensure compliance with local regulations.
Deposits & Withdrawals
What payment methods are accepted?
We accept various payment methods including credit/debit cards, e-wallets, and cryptocurrency. The available options may vary depending on your location.
How long do withdrawals take?
Withdrawal processing times vary by payment method. E-wallet withdrawals are typically processed within 24 hours, while bank transfers may take 3-5 business days.
Games & Betting
How do I know the games are fair?
All our games use certified Random Number Generators (RNG) and are regularly audited by independent testing agencies. You can verify the fairness of each game through our transparency tools.
What is the minimum bet amount?
The minimum bet amount varies by game. You can find the specific minimum bet amount for each game in its information section.
Technical Support
How can I contact support?
You can contact our support team 24/7 through live chat, email, or Telegram. Our support team is always ready to assist you with any questions or issues.
What should I do if I encounter technical issues?
If you encounter any technical issues, try clearing your browser cache and refreshing the page. If the problem persists, contact our support team with details of the issue, including any error messages you see.